FAQ

For our eResources, TAE and Professional Memberships

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Click below to jump to that section of the frequently asked questions for your resource or membership.

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The answer to your question might exist in our Hub. Go over to the eResource Hub, TAE Membership Hub or Professional Development Hub and have a quick search for an answer. 

If you still can't find one, post a new question there if it relates to the material. If it's a more personal or support issue, use the contact form to get in touch with us. 

e-Resources

ONCE I PURCHASE AN E-RESOURCE, HOW DO I ACCESS IT?

If you don’t already have an account on the Envision Training website, you will be prompted to enter a password during the checkout process to create one. This will create an account on Envision Training, which you will use to access your payment details and history, as well as to log in to the site to access your eResouce(s).

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The log in button is located at the top right of the website (top menu). You can login with your email address or account name (if you have set one previously), once your accounts are created (your RTO account is automatically created after purchase).

We will send you a corresponding student access account within 24 hours, for you to allow your students access to the online resource, but not your primary account details such as payment receipts etc available in your primary account.

ONCE I PURCHASE AN E-RESOURCE, HOW DO I PROVIDE STUDENTS ACCESS?

After purchase you will automatically be granted access to your eResources via your RTO account on our website. You can use your primary account to manage your invoices and RTO access details.

Within 24 hours, we will create and send you a log in for students associated with your RTO, that you can provide to them to access the eResources.

They will then access the resources in the same way as you do, by logging into the Envision Training website through the ‘LLN Resource Login’ in the top right corner of the website. As shown below.

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WHICH DEVICES SUPPORT THE LANGUAGE, LITERACY & NUMERACY E-RESOURCES

The resource will run best on Desktop, Laptop and Tablets (Android and iPad). It will also work on mobile devices, however some devices with smaller screens may find it difficult to view/read. We recommend at least a 5inch screen to view the e-resources on a mobile device.

CAN THE LANGUAGE, LITERACY & NUMERACY E-RESOURCES BE ACCESSED BY STUDENTS OFFLINE?

At this stage no. While Articulate supports allowing access via their Apps on both Android and Apple devices while being offline, we have found it is buggy at best and thus decided to not allow access through their App. We will keep on top of this should they fix the current issues making this workable.

HOW DO I RENEW THE LICENSING AGREEMENT?

All our eResources are based on an automatic subscription, either monthly or yearly. You will automatically be charged on the day you signed up each month, or each year unless you cancel your account to ensure you and your students have continued access. 

If you do wish to cancel your subscription, you may do so at anytime by accessing the My Account section of the website. Note that your student account will also be removed upon expiration of your subscription. If you have questions, concerns or feedback about our eResources which are causing you to cancel, we'd appreciate you get in touch with us first to see if we can find a solution for you.

HOW LONG DOES THE LICENSING AGREEMENT LAST?

Our licensing is based on an active subscription. You have the option of paying monthly, or yearly (and getting 2 months free access).

CAN THE RESOURCES BE USED AS EVIDENCE OF POTENTIAL STUDENT'S LLN LEVELS?

Yes, if the resource is provided to the students prior to starting the course. When used for this purpose, students would be required to work through the complete resource. The final slide of the resources provides students with the option of printing out of their quiz results. The print out can be used as evidence towards the assessment of the learner’s LLN levels.

DO TRAINERS NEED TO BE LANGUAGE, LITERACY & NUMERACY SPECIALIST TO USE THESE RESOURCES?

No, the resources are designed to be embedded into the delivery of vocational courses. They can be facilitated by qualified vocational trainers.

WHAT TYPE OF ORGANISATIONS BENEFIT FROM THE LANGUAGE, LITERACY & NUMERACY E-RESOURCES?

Registered Training Organisations can meet their student’s language, literacy and numeracy support needs along with addressing their regulatory compliance obligations.

Job Network Providers can use the Language Literacy and Numeracy e-resources to ensure clients language, literacy and numeracy skills are at a level that will enable them to undertake vocational training in their chosen area.

Secondary colleges that deliver VCAL and VET in Schools programs.

Employers who want a one click solution to supporting the language, literacy and numeracy levels of their employees to ensure a safe working environment.

HOW CAN THE LANGUAGE, LITERACY & NUMERACY E-RESOURCES BE USED?.

Prior to course starting, learners can use the resources to develop entry level knowledge of workplace language, literacy and numeracy requirements to enable them to successfully undertake their course of study.

During course delivery via:

  • Facilitator led study skills sessions – the Language Literacy and Numeracy e-resources can be facilitator by a tutor and shown on a whiteboard/projector to the class.
  • Students attending study skills sessions can access the Language Literacy and numeracy e-resources independently on desk top computers, laptops, tablets or smart phones.
  • During class: Students can utilize the Language Literacy and Numeracy e-resources as required during class.
  • Outside of the classroom: Students can utilize the Language Literacy and Numeracy e-resources in the privacy of their own home and practice building their language, literacy and numeracy skills.

Professional Development Membership

FAQs for the Membership - Coming Soon.

Our faq to our memberships is coming soon. 

TAE Student Membership

FAQs for the Membership - Coming Soon.

Our faq to our memberships is coming soon. 

Can't Find An Answer Above?

If you're looking to get an answer to a pre-purchase question, use the contact form and get in touch with us. If you already have access to a resource, you can ask the question inside your HUB. If it's an account related enquiry or of a private nature, please also use our contact form.